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Updating to new version release

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DNO
 DNO
(@dno)
Posts: 4
New Member
Topic starter
 

I'm trying to update from 10.0.0.14 to the new release.

Downloading the latest update for CellBim I got the following error. (see attached screenshot)

Clicking on the log file in the error window shows the following-

[41B4:39A8][2021-10-27T05:29:38]i001: Burn v3.11.2.4516, Windows v10.0 (Build 19042: Service Pack 0), path: C:\Users\deanl\AppData\Local\Temp\{6DFC8824-238D-4783-B09D-A615D7A5304C}\.cr\excelbim.1.0.0.15.setup (1).exe
[41B4:39A8][2021-10-27T05:29:38]i009: Command Line: '"-burn.clean.room=C:\Users\deanl\Downloads\excelbim.1.0.0.15.setup (1).exe" -burn.filehandle.attached=548 -burn.filehandle.self=556'
[41B4:39A8][2021-10-27T05:29:38]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\deanl\Downloads\excelbim.1.0.0.15.setup (1).exe'
[41B4:39A8][2021-10-27T05:29:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\deanl\Downloads\'
[41B4:39A8][2021-10-27T05:29:38]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\deanl\AppData\Local\Temp\CellBIM_20211027052938.log'
[41B4:39A8][2021-10-27T05:29:38]i000: Setting string variable 'WixBundleName' to value 'CellBIM'
[41B4:39A8][2021-10-27T05:29:38]i000: Setting string variable 'WixBundleManufacturer' to value 'Nomitech'
[41B4:3ECC][2021-10-27T05:29:38]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[41B4:3ECC][2021-10-27T05:29:38]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.0.15'
[41B4:39A8][2021-10-27T05:29:39]i100: Detect begin, 2 packages
[41B4:39A8][2021-10-27T05:29:39]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[41B4:39A8][2021-10-27T05:29:39]i102: Detected related bundle: {bce7b084-7b10-4d0c-ad4c-4c2364544c2c}, type: Upgrade, scope: PerMachine, version: 10.0.0.14, operation: Downgrade
[41B4:39A8][2021-10-27T05:29:39]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[41B4:39A8][2021-10-27T05:29:39]i103: Detected related package: {3F30C249-1988-4BFB-A4A2-C34C3FBF550D}, scope: PerMachine, version: 10.0.0.14, language: 0 operation: Downgrade
[41B4:39A8][2021-10-27T05:29:39]i101: Detected package: NetFx472Redist, state: Present, cached: None
[41B4:39A8][2021-10-27T05:29:39]i101: Detected package: MSExcel, state: Obsolete, cached: None
[41B4:39A8][2021-10-27T05:29:39]i199: Detect complete, result: 0x0
[41B4:3ECC][2021-10-27T05:29:41]e000: Error 0x80070666: Cannot install a product when a newer version is installed.

 

Could it be the naming of the file? The current version is 10.0.0.14 and the new one is 1.0.0.15 

Part of the error is saying "Cannot install a product when a newer version is installed"  should the new file be 10.0.0.15 ??

 

 
Posted : 26/10/2021 6:34 pm
george
(@george)
Posts: 2
New Member Admin
 

Hallo,

Please try the following and let us know if this resolves the installation issue:

1. Restart your PC.

2. Go to Add/Remove Programs find CellBIM and uninstall it.

3. Download a new installer from cellbim.com

4. Install it

 
Posted : 04/11/2021 8:19 am
DNO
 DNO
(@dno)
Posts: 4
New Member
Topic starter
 

Thanks, this is what I had done to get the update.

 
Posted : 13/11/2021 7:05 pm
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